Clare Dog Training Ireland
These Terms and Conditions form a legally binding contract between the client (“you”) and Clare Dog Training Ireland (“we”, “us”, “our”). By booking any service with Clare Dog Training Ireland, you agree in full to the following terms and policies. These are published and accessible on our website and are governed by Irish law.
1. Booking and Payment Policy
Payment is required to confirm and secure any booking.
Once a verbal agreement is made by phone or in person, and payment is received, the booking is confirmed and the client is bound by these Terms and Conditions.
It is your responsibility to review and understand these Terms and Conditions, which are publicly available on our website at the time of booking.
Payments are generally non-refundable once made and the booking is confirmed, except where a refund is due under your statutory rights as a consumer under Irish law.
2. Rescheduling Policy
You may reschedule your appointment once only, subject to mutual agreement and availability.
In order to reschedule, any outstanding balance must be fully paid in advance of the new appointment.
Rescheduling will not be accepted or confirmed unless the full amount has been paid by or on the day of rescheduling.
Further rescheduling will not be permitted. Missed or unattended rescheduled appointments will result in forfeiture of payment.
3. Cancellation and Refund Policy
Clare Dog Training Ireland operates under a strict no-refund policy.
Cancellations for any reason initiated by the client—including changes of mind, client or dog illness, or scheduling conflicts—do not qualify for refunds. This is without prejudice to any statutory rights to a refund where Clare Dog Training fails to provide the service in accordance with these terms and Irish law.
Services are considered non-refundable once booked and paid for, whether or not the training has commenced or been delivered, provided Clare Dog Training is willing and able to deliver the service as per these terms and Irish law.
This policy allows us to provide professional time management and ensures fairness across all clients.
Appointment Delays, Rescheduling, and Client-Side Cancellation
While Clare Dog Training is committed to punctuality, unforeseen circumstances may occasionally result in delays. These include, but are not limited to: sudden illness arising between the time of booking and the day of the appointment, technical faults affecting mobile communication or navigation, veterinary emergencies involving dogs under Clare Dog Training’s care, traffic incidents, heavy traffic delays, and poor road conditions.
In such situations, the client will be informed as early as reasonably possible. If the trainer remains willing and able to attend the appointment within a reasonable time, and the service is still offered in good faith, no refund will apply, as this does not constitute a cancellation or failure to deliver under Irish law.
If the delay causes inconvenience, the appointment will be rescheduled at the earliest mutually suitable time, at no additional cost to the client. However, if the client chooses not to proceed and cancels the appointment—even after an offer to attend or reschedule has been made—this will be treated as a client-side cancellation, and no refund or compensation will be due.
This clause complies fully with the Consumer Rights Act 2022, the Sale of Goods and Supply of Services Act 1980, and applicable contract law in Ireland. Clare Dog Training operates in line with these legal standards to ensure fair and transparent service delivery for all clients.
4. Client Responsibility and Participation
You are required to follow all instructions, guidance, and safety procedures provided by Clare Dog Training Ireland.
Clients are also responsible for ensuring their dog is in suitable health, free from illness, and able to participate in training.
If a client refuses to follow guidance or fails to meet safety and participation standards, Clare Dog Training Ireland reserves the right to terminate services.
5. Legal Basis and Commercial Protection
Clare Dog Training Ireland operates as a lawful sole trader business within the Republic of Ireland, in accordance with the following Irish legislation:
Sale of Goods and Supply of Services Act 1980
Consumer Protection Act 2007
Consumer Rights Act 2022
Contract Law in Ireland
Irish law allows service providers to adopt and enforce a no-refund policy for reasons such as change of mind or client-initiated cancellations, provided that such a policy is clearly stated and publicly accessible on our official website in advance of any purchase being made. This policy is designed to be fully compliant with, and does not override, your statutory rights as a consumer under Irish law, including the Consumer Rights Act 2022.”
1. “The relevant policy is clearly stated and publicly visible on our official website in advance of any purchase being made.”
2. “Customers have full and fair access to this information prior to making any booking or payment.”
3. “It is the customer’s sole responsibility to review all publicly available information before confirming a service, and proceeding with payment is taken as acceptance.”
Clare Dog Training Ireland meets and adheres to all these legal obligations. We reserve the right to enforce these terms in accordance with Irish commercial and consumer law.
6. Agreement and Acceptance
By making a booking and proceeding with payment, you confirm that you:
Have read and understood these Terms and Conditions.
Acknowledge that payment is generally non-refundable once made, except where a refund is due under your statutory rights as a consumer under Irish law.
Accept that these terms were publicly available and accessible prior to booking.
Agree to be bound by these terms under Irish law.
