Terms and conditions & refund policy
Clare Dog Training Ireland
These Terms and Conditions form a legally binding contract between the client (“you”) and Clare Dog Training Ireland (“we”, “us”, “our”). By booking any service with Clare Dog Training Ireland, you agree in full to the following terms and policies. These are published and accessible on our website and are governed by Irish law.
1. Booking and Payment Policy
Payment is required to confirm and secure any booking.
Once a verbal agreement is made by phone or in person, and payment is received, the booking is confirmed and the client is bound by these Terms and Conditions.
It is your responsibility to review and understand these Terms and Conditions, which are publicly available on our website at the time of booking.
No refunds will be issued under any circumstances once payment has been made and the booking confirmed.
2. Rescheduling Policy
You may reschedule your appointment once only, subject to mutual agreement and availability.
In order to reschedule, any outstanding balance must be fully paid in advance of the new appointment.
Rescheduling will not be accepted or confirmed unless the full amount has been paid by or on the day of rescheduling.
Further rescheduling will not be permitted. Missed or unattended rescheduled appointments will result in forfeiture of payment.
3. Cancellation and Refund Policy
Clare Dog Training Ireland operates under a strict no-refund policy.
Cancellations for any reason — including changes of mind, illness, delays, or scheduling conflicts — do not qualify for refunds.
Services are considered non-refundable once booked and paid for, whether or not the training has commenced or been delivered.
This policy allows us to provide professional time management and ensures fairness across all clients.
4. Client Responsibility and Participation
You are required to follow all instructions, guidance, and safety procedures provided by Clare Dog Training Ireland.
Clients are also responsible for ensuring their dog is in suitable health, free from illness, and able to participate in training.
If a client refuses to follow guidance or fails to meet safety and participation standards, Clare Dog Training Ireland reserves the right to terminate services.
5. Legal Basis and Commercial Protection
Clare Dog Training Ireland operates as a lawful sole trader business within the Republic of Ireland, in accordance with the following Irish legislation:
Sale of Goods and Supply of Services Act 1980
Consumer Protection Act 2007
Consumer Rights Act 2022
Contract Law in Ireland
Irish law allows service providers to adopt and enforce a no-refund policy, provided that such a policy is:
1. “The relevant policy is clearly stated and publicly visible on our official website in advance of any purchase being made.”
2. “Customers have full and fair access to this information prior to making any booking or payment.”
3. “It is the customer’s sole responsibility to review all publicly available information before confirming a service, and proceeding with payment is taken as acceptance.”
Clare Dog Training Ireland meets and adheres to all these legal obligations. We reserve the right to enforce these terms in accordance with Irish commercial and consumer law.
6. Agreement and Acceptance
By making a booking and proceeding with payment, you confirm that you:
Have read and understood these Terms and Conditions.
Acknowledge that no refund will be issued once payment is made.
Accept that these terms were publicly available and accessible prior to booking.
Agree to be bound by these terms under Irish law.